{"id":14,"date":"2026-02-13T07:29:22","date_gmt":"2026-02-13T07:29:22","guid":{"rendered":"https:\/\/asmasayedjewelry.com\/?page_id=14"},"modified":"2026-02-13T07:29:22","modified_gmt":"2026-02-13T07:29:22","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/asmasayedjewelry.com\/?page_id=14","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Below is a <strong>professional long Refund &amp; Returns Policy<\/strong> ready to paste on your website.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">\ud83d\udd01 REFUND &amp; RETURNS POLICY<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ASMA SAYED FINE JEWELLERY STUDIO &amp; ACADEMY<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Last Updated: [Add Date]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Asma Sayed Fine Jewellery, every piece is carefully inspected and packed before dispatch. Due to the delicate and hygienic nature of jewellery and skincare products, returns and refunds are limited and subject to the conditions below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By placing an order on our website, you agree to this policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. RETURN ELIGIBILITY<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We accept return or replacement requests only under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You received a damaged product<\/li>\n\n\n\n<li>You received an incorrect product<\/li>\n\n\n\n<li>The item has a manufacturing defect<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To request a return, you must inform us within <strong>48 hours of delivery<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Mandatory Proof<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Customer must provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order Number<\/li>\n\n\n\n<li>Clear photos of the product<\/li>\n\n\n\n<li>Complete unboxing video (without cuts)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f Without an unboxing video, claims cannot be approved.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. NON-RETURNABLE PRODUCTS<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The following items are strictly non-returnable:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customised or made-to-order jewellery<\/li>\n\n\n\n<li>Engraved or personalised items<\/li>\n\n\n\n<li>Earrings (hygiene reasons)<\/li>\n\n\n\n<li>Worn or used jewellery<\/li>\n\n\n\n<li>Minor color\/weight variations (handcrafted nature)<\/li>\n\n\n\n<li>Asma Sayed Organic skincare products<\/li>\n\n\n\n<li>Discounted or sale items<\/li>\n\n\n\n<li>Gift cards<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. EXCHANGE POLICY<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If approved, the product may be exchanged for the same item or another product of equal value.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Exchange request within 7 days of delivery<\/li>\n\n\n\n<li>Product must be unused<\/li>\n\n\n\n<li>Original packaging required<\/li>\n\n\n\n<li>Customer responsible for return shipping charges<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Replacement dispatch time: <strong>5\u201310 working days after product inspection<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. REFUND POLICY<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds are provided only if replacement is not available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refund process:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Product received &amp; inspected<\/li>\n\n\n\n<li>Approval confirmation sent<\/li>\n\n\n\n<li>Refund initiated<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Refund Timeline<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Processing time: 5\u201310 working days<\/li>\n\n\n\n<li>Credited to original payment method only<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping charges are non-refundable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. ORDER CANCELLATION<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Orders can be cancelled only within <strong>12 hours of placing the order<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders cannot be cancelled if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Already shipped<\/li>\n\n\n\n<li>Under manufacturing<\/li>\n\n\n\n<li>Customised or personalised<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Approved cancellations are refunded within <strong>5\u20137 working days<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. INTERNATIONAL ORDERS<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">International orders are not eligible for return or exchange unless the product is damaged in transit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer must provide unboxing video within 24 hours of delivery.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. COURSE FEES (ACADEMY POLICY)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Course registration fees are <strong>non-refundable<\/strong> once admission is confirmed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case of batch transfer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>One-time rescheduling allowed within 30 days (subject to seat availability)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. CONTACT FOR RETURNS<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To initiate return\/exchange, contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ASMA SAYED FINE JEWELLERY STUDIO &amp; ACADEMY<\/strong><br>\ud83d\udcde +91 7710073427<br>\ud83d\udce7 <a>asmasayedfinejewelry@gmail.com<\/a><br>\ud83d\udcac WhatsApp Support Available<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not ship products back without approval.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Below is a professional long Refund &amp; Returns Policy ready to paste on your website. \ud83d\udd01 REFUND &amp; RETURNS POLICY<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/asmasayedjewelry.com\/index.php?rest_route=\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/asmasayedjewelry.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/asmasayedjewelry.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/asmasayedjewelry.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/asmasayedjewelry.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14"}],"version-history":[{"count":1,"href":"https:\/\/asmasayedjewelry.com\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":29073,"href":"https:\/\/asmasayedjewelry.com\/index.php?rest_route=\/wp\/v2\/pages\/14\/revisions\/29073"}],"wp:attachment":[{"href":"https:\/\/asmasayedjewelry.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}