Shipping Policy – Asma sayed fine jewelry

At Asma Sayed Fine Jewellery Studio & Academy, we strive to deliver your jewellery safely, securely, and in a timely manner. Each product is carefully inspected, packed, and dispatched using trusted courier partners to ensure a premium delivery experience.

By placing an order on our website, you agree to the terms mentioned in this Shipping Policy.

1. ORDER PROCESSING TIME

Ready products are processed within 2–5 working days after successful payment.
Made-to-order or customised jewellery requires 7–21 working days depending on design complexity.
Orders are processed Monday to Saturday (excluding Sundays & public holidays).

During peak seasons, exhibitions, or sale periods, dispatch may take slightly longer.

2. SHIPPING LOCATIONS

We ship across all cities in India and selected international countries.

If your location is not serviceable by our courier partner, we will contact you to arrange an alternative solution.

3. DELIVERY TIMELINES

After dispatch:

Location	Estimated Delivery Time
Mumbai	1–3 Business Days
Metro Cities	2–5 Business Days
Other Cities	4–8 Business Days
Remote Areas	5–10 Business Days
International Orders	7–20 Business Days

Delivery timelines are estimates and may vary due to courier delays, weather, customs clearance, or unforeseen circumstances.

4. SHIPPING CHARGES

Free shipping across India on prepaid orders.
Cash on Delivery may not be available for high-value jewellery.
International shipping charges are calculated at checkout based on location and weight.
Customs duties or import taxes (if applicable) must be paid by the customer.

5. ORDER TRACKING

Once your order is dispatched, tracking details will be shared within 24 hours via:

Customers can track shipment directly through the courier website.

6. PACKAGING & SECURITY

We use secure tamper-proof packaging:

Protective cushioning
Sealed boxes
Damage-resistant wrapping

Please record an unboxing video while opening the parcel for safety and claim purposes.

7. DELIVERY ATTEMPTS

Courier partners usually attempt delivery 2–3 times.

If delivery fails due to:

Wrong address
Customer unavailable
Incorrect contact number

The order may be returned to us and re-shipping charges will apply.

8. RISK & RESPONSIBILITY

Once the order is handed to the courier company, delivery timelines are beyond our direct control. However, we will actively assist customers until successful delivery.

We are not responsible for delays caused by: